WHAT WE ARE LOOKING FOR
It is essential that you are always supporting all clients and possible clients in an efficient and professional manner. You are expected to be ready and well prepared for all technical support communications and visits: previous reports read, discussions of aims and expectations for all meetings, visit and communications to be conferred with the relevant Executive Account Manager, and a full understanding of what is expected from you to be agreed.
THE ROLE:
- Fill out risk assessment documents for all visits /projects.
- Keep detailed and easy to follow documentation of all visits and training, provide all customers with procedural guidance, to include but not limited to set-up and installation of product dispensers and pumps on board Marine vessels.
- Successfully manage the relationship with the immediate client.
- Maintain awareness of and comply with the Company Quality Policy and applicable Company Procedures.
THE PERSON REQUIRED:
- Creative problem solver
- Strong written and verbal communication
- Excellent time management & multi-tasking skills
- Proficient in Microsoft office applications (Word, Excel & PowerPoint)
- Experienced working within ISO 9001, ISO 14001 and 18001 standards
Please send in your application with CV to media.marketing@hepburnbiocare.com