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Executive Client Support

Fort Lauderdale, US

General Job Spec: To do something worthwhile, see the world and help make a difference. 

Hepburn Bio Care is the leading supplier to the marine industry of environmental, super concentrated phosphate-free, non-toxic products for interior and technical cleaning, grey/black water line maintenance, and treatment of contaminated bilge and organic wastewater.

You will be responsible for:

  • Prepare and dispatch vessels monthly stock consumption, stock management reports and vessel product requisitions.
  • Generate monthly BOA expense reports.
  • Client support - Liaison between clients and HBC Logistics, Planning, Technical and Marketing team.
  • Coordinate Technical Officers day/annual sail ship visits with the global planning team.
  • Assist with Technical Officers travel arrangements.
  • Accompany Technical Officer(s) on day ship visits periodically and assist in the analysis of product consumptions and inspect black water line pipes.
  • Manually prepare yacht orders including product dilution, rebottling and labelling.
  • Manage Hepburn Bio Care Fort Lauderdale office - {ensure bills and invoices are monitored and paid timely}.
  • Manage inventory Bio Care products, promotional items and office supplies.
  • Coordinate with logistics to have stock products allocated accurately at the Hellmann-Weston warehouse and Hepburn Bio Care Fort Lauderdale location.
  • Organize and participate in Hepburn Bio Care events such as Seatrade Global Cruise Exhibit. CLIA. NACC.
  • Manage Client Directories on Google Drive.
  • Upload and monitor various vessels consumption reports on Share Point.
  • Produce reports from SAGE software.
  • Maintain awareness of and comply with the Company Quality Policy and applicable Company Procedures.

 



Fort Lauderdale, Florida, US
Fort Lauderdale, Fl

USA

Tel: +1 954 702 3397
Email: support@hepburnbiocare.com

Southampton, UK
Southampton, UK

UK

Ashwood House,
8 Ashwood Gardens, Southampton 
SO16 7LF United Kingdom

Tel: +44 (0) 2380 710044
Email: info@hepburnbiocare.com