General Job Spec: To do something worthwhile, see the world and help make a difference.
Hepburn Bio Care is the leading supplier to the marine industry of environmental, super concentrated phosphate free, non-toxic products for interior and technical cleaning, grey/black water line maintenance, and treatment of contaminated bilge and organic waste water. Your prime and over-riding responsibility are to provide and manage logistic support services to Hepburn Bio Care and Hepburn Bio Yacht Care clients worldwide.
To stay presentable at all times, taking pride in representing Hepburn and protecting our oceans and our world. Attention to detail is essential in all aspects of the daily execution of your responsibilities. This position is crucial to providing excellent logistic support, service and ensuring continued customer satisfaction.
You will be responsible for:
- Accurately completing client/customer purchase orders and quotes in a timely manner.
- Actioning delivery of product and/or accessories to a warehouse, consolidator or direct to a customer.
- Problem-solving or answering client/customer questions effectively and in a timely manner.
- Placing orders for product and/or accessories to a Supplier.
- Managing all company accessories and the purchasing and procurement of such.
- Complete any additional tasks as directed.
- Manage Order Processor to ensure they are fully trained in all aspects of the procedures associated with their role within the logistics team.
- Maintain awareness of and comply with the Company Quality Policy and applicable Company Procedures.